AI visibility platform to secure your brand’s authority in AI answers
Surfacd is Clarity’s AI visibility platform for B2B brands that need to understand and shape how they show up across AI answers and citations.
It tracks when, where, and how your brand appears in AI Overviews, chat interfaces, and other AI-powered search experiences, then turns that intelligence into clearer decisions for GEO, marketing, and communications teams.
Surfacd protects and grows your brand authority in AI environments, so the answers your stakeholders see are accurate, on‑strategy, and commercially useful.
Who we work with
We work with technology and B2B leadership teams to make digital a reliable source of qualified pipeline and revenue. SEO, content, paid media, automation and CRO are treated as one accountable system, so every channel has a clear job in your growth plan, and every market understands how it contributes to coordinated momentum.
The impact: How our AI visibility platform drives results
Surfacd gives leaders a shared, data-backed view of AI visibility, so GEO, marketing, and comms can move from guesswork to confident action.
Clear view of your brand across AI search surfaces
Surfacd shows exactly where your brand appears across AI Overviews, chat interfaces, and other AI search services. And where it doesn’t.
You see the prompts that trigger you, the contexts you’re cited in, and how this differs by market, service, or audience need.
Actionable insight for marketing and communications teams
Prompt groupings and tags organise real user questions into themes that matter to your business. You see which narratives are overperforming or underperforming, so content, GEO, and comms teams can align priorities and invest where impact is highest.
Confident GEO, AIO, and AEO decision-making
Visibility scores, share-of-voice trends, and source data give you a clear view of your position across AI surfaces. Teams can quickly decide which areas of brand authority need protecting next.
The challenge: Why AI visibility is critical for modern B2B brands
AI search is now a primary way decision-makers discover, compare, and validate B2B brands, but it’s also one of the least transparent because LLMs behave inherently opaquely.
A dedicated AI visibility platform gives leaders a single, consistent way to see how the brand is represented across AI answers, and to connect that insight directly to GEO, marketing, and communications decisions.
The Clarity solution: Our AI visibility platform, Surfacd
Surfacd is the data layer that underpins GEO, marketing, and communications decision-making.
Discovery and analysis
We start by selecting the prompts, AI services, brands, and territories that matter most to your strategy. Surfacd ingests this data to establish a baseline of visibility and share of voice.
Strategy development
Clarity uses Surfacd outputs to identify the areas where you can win fastest. We translate this into clear priorities for GEO, aligned with leadership and market reality.
Implementation
Insights from Surfacd shape specific initiatives across SEO, GEO, content, PR, and reputation management. Teams know which topics to build out and which narratives to reinforce in earned and owned channels.
Monitoring and optimisation
Surfacd tracks AI visibility daily, with filters for date, brand, service, geo, and tag. You can see what’s changing, spot risks early, and refine programmes as AI products, competitors, and audience behaviour evolve.
Reporting and insights
Executive-ready dashboards and exports tie AI visibility trends back to leadership questions and board-level priorities. You can show where the brand is gaining authority and how AI visibility connects to broader growth and reputation goals.
Core capabilities: What you can do with our AI visibility platform
Our industry expertise
Surfacd is built for complex, high-stakes B2B environments where accuracy, risk, and growth need to be balanced. We support GEO, marketing, and comms decisions across Tech and SaaS, Professional Services, Financial Services and FinTech, and other regulated or reputation-sensitive sectors.
In each, Surfacd gives leaders a clearer view of how AI answers are shaping perception, and how to respond with the right mix of content, GEO, PR, and corporate communications.
Tom Telford
Chief Digital Officer
Tom has worked in digital marketing for nearly 25 years, holding a number of senior roles in both agencies and tech startups.
Starting his career during the .com boom, Tom's been fortunate to work at the forefront of continuous disruption in marketing, from Search to Social, and now AI, the continuous explosion in technology and data has continuously evolved.
At Clarity, Tom leads all of our global Growth Marketing and Creative teams, as well as integrated services like GEO. Throughout his career, integrating Communications and Marketing has been a continuous theme.
Away from the office, Tom is always outside, exploring Dartmoor with his wife and daughters, mucking about on the sea and (badly) maintaining their smallholding.
Will Julian-Vicary
Chief Technology Officer
Will lives and grew up in Cornwall and spends his downtime with his family, his wonderful wife Jemma and their young family (two boys keeping them on their toes). Exploring the countryside and making the most of the beautiful place where they are lucky enough to live. He is a passionate developer, a craft he’s maintained alongside his digital marketing career and can often be found tinkering with new technology in his “downtime”!
Liam McLaughlin
Managing Partner, Europe
Liam has almost 20 years of integrated communications experience, working with global technology brands including Oracle, NetApp and EMC, as well as consumer names such as Canva, Clearscore and eBay.
He specialises in shaping clear, compelling narratives for complex businesses, particularly across tech, AI and innovation, helping clients stand out in fast-moving markets.
As Managing Partner, Europe at Clarity, Liam leads the communications, public affairs and digital marketing teams across London and Amsterdam, focused on growing the European business and advising clients at the highest level.
Outside of work, Liam has long prioritised travel, using his first pay cheque to begin exploring the world and continuing ever since. He loves arriving somewhere new and immersing himself in new environments and cultures. When in London, Liam enjoys taking advantage of everything cultural the city has to offer.
Mandy Galmes
Managing Partner, Australia
Mandy is a trusted advisor to leaders navigating complex reputation challenges. For more than 20 years she has developed and delivered integrated earned, owned, social and paid programmes that shift behaviour, help influence regulatory outcomes and protect brands in moments of high scrutiny.
Mandy is recognised for breaking down silos between corporate affairs, PR, marketing and digital teams to build one reputation story across every channel. A multi award‑winning agency leader and CPRA 2024 PR Leader of the Year, she brings a practical, people-first lens to her role as an agency leader.
Kristen Ingraham
Managing Partner, US
Kristen is a results-oriented, AI-native marketing and communications executive with 20+ years of experience driving brand growth and reputation for global organisations. Her expertise spans B2B and B2C audiences across fintech/financial services, consumer technology, AI, and brand lifestyle sectors, with a strong record of c-suite counsel, major campaign activations, defining GTM strategy, and building integrated programs that deliver measurable business impact.
She leads both the US business and global social media strategy for Clarity, and is a founding member of the Clarity Global Crisis Council.
Kristen calls New York City home, so outside work you’ll find her soaking up all the culinary and cultural adventures the city has to offer.
Our results
Designing an enterprise-ready digital experience for RapidMiner’s SaaS relaunch
"We’re so proud of what Sefiani, part of Clarity Global, has helped us achieve through this campaign, significantly increasing brand awareness around how we help Australians build, protect, leave, and preserve a legacy, and enjoy a dignified retirement. These are emotional goals, and here at Generation Life we want to ensure all Australians have the opportunity to leave the legacy they desire for generations to come.”
"Clarity has built and delivered an effective voice for the UK ISP sector through its support for the Internet Services Providers' Association (ISPA). For many years now, Clarity has helped ISPA to lead the policy agenda, representing the sector to parliamentarians, civil servants and the media - promoting a vibrant and critical industry."
"I've been working with the Clarity UK team for more than two years now and can't fault any part of the team's efforts. They integrated quickly with our processes and operations, seamlessly becoming part of our operation. They come across as truly invested in the company's success and not just chasing success metrics that benefit them and their KPIs... It's the fact that they will also push back and ensure everything is completely aligned and on message - not just tactically but also strategically... They have the contacts, they have the skills, they are the team you want. If you've got this team on your side you don't need to worry."
Surfacd insights
Check out what our in-house experts think about trending topics.
FAQs
An AI search visibility platform shows how your brand appears across AI answers and where you’re being overlooked. Surfacd focuses on AI Overviews visibility, chat interfaces, and other generative experiences, giving you LLM visibility and benchmarking across services and markets.
Most teams start to see value within the first few weeks.
Once Surfacd is configured, you quickly generate Generative Engine Optimisation (GEO) data and early views of AI search share of voice, which highlight where you are and aren’t being surfaced. As the dataset builds, these signals turn into practical AI insights for marketing and communications, informing where to adjust content, GEO activity, and reputation work.
Working with Clarity and Surfacd means pairing a focused GEO platform for B2B brands with a senior team that knows how to turn data into programmes.
We handle onboarding, prompt design, and dashboard setup, then embed Surfacd into regular reviews so teams can use AI search competitor benchmarking and AI citation and attribution tracking in their day‑to‑day decisions. From there, we help you translate those insights into concrete moves across GEO, content, PR, and corporate communications.
Success shows up in stronger AI search share of voice, improved AI Overviews visibility, and more accurate, on‑strategy narratives in AI answers. Surfacd tracks shifts in LLM visibility and benchmarking and uses AI citation and attribution tracking to show how often, and how well, you’re being referenced. Over time, you can see which investments are moving the dial and where further optimisation (or protection) is needed.
An AI visibility platform turns fragmented AI behaviour into structured AI insights for marketing and communications leaders. Surfacd combines Generative Engine Optimisation (GEO) data with AI search competitor benchmarking to show which themes deserve more coverage, which assets should be strengthened, and where AI answers signal emerging risk or opportunity. That view feeds directly into topic roadmaps, content plans, media strategy, and reputation management.
Ready to grow with a leading AI visibility platform?
Surfacd gives your leadership team a clearer view of how AI answers shape demand, preference, and reputation, and where focused action will move the commercial needle. Start the conversation.
