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Unlocking adventure travel with Airbnb: achieving global growth for what3words

Success by numbers

10+

in‑person meetings with tier‑one reporters.

30+

pieces of international coverage for the Airbnb partnership.

72

New leads

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PR and communications strategy to grow what3words’ profile across travel and technology media, and support expansion into new markets.

The partnership

what3words is a global addressing system that divides the world into 3m x 3m squares, each with a unique three‑word identifier. By making every location instantly communicable, the company aims to redefine how people use maps, from cities to the most remote landscapes.

To scale that vision, what3words partnered with Airbnb on an adventure travel initiative that would let guests discover a remote Mongolian yurt with no traditional street address, reachable only after a multi‑day trek. The partnership had the potential to unlock an entirely new category of adventure travel on Airbnb, while proving the everyday utility of what3words to millions of travellers.

what3words asked Clarity to turn a technical geocoding innovation into a compelling travel story that would resonate with mainstream travel media, support expansion into new markets, and build visibility in key hubs such as the San Francisco Bay Area. 

Reducing fragmentation 

Clarity repositioned the Airbnb partnership from a pure technology story to a human, adventure‑led narrative. Rather than leading with the mechanics of a new geocoded addressing system, Clarity focused on how what3words made a remote, nomadic Mongolian yurt bookable, while supporting sustainable tourism and preserving traditional ways of life.

The team treated the Airbnb announcement as a springboard to explore broader travel and cultural trends: the rise of adventure travel on Airbnb, the need to balance access with protection, and the role of precise addressing in opening up hard‑to‑reach destinations.

Clarity then used this narrative as a unifying thread across fragmented media landscapes, securing meetings with top‑tier travel titles and key technology verticals – from automotive and smart cities to industrial logistics – to position what3words as critical infrastructure for the future of travel and mobility.

 

Achieving global growth

Internal alignment

  • Used the Airbnb partnership as a single, clear story that connected what3words’ technical innovation with real‑world travel experiences, giving leadership a narrative that worked across both travel and technology conversations.

Commercial momentum

  • The what3words CMO met in person with 10+ reporters from Travel & Leisure, the New York Times, Popular Science, The Information, and others.
  • Secured 30+ pieces of international coverage for the Airbnb partnership alone, in publications ranging from TechCrunch to Condé Nast Traveler.
  • Delivered on what3words’ goal of establishing a local footprint in the Bay Area with coverage online and in print in the San Francisco Chronicle.

Global growth

  • Generated attention across travel media in the US and internationally, supporting what3words’ ambition to redefine how location is communicated worldwide.
  • Leveraged the Airbnb story to open conversations with technology media in verticals critical to the what3words mission, including automotive, smart cities, and industrial logistics.

Ready to grow with Clarity?

Tell us what you’re trying to solve, sharpen or scale. We’ll connect you with the right senior expert to start the conversation.

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