Our work in action

Creating commercial momentum with Trilith: achieving 100% positive mentions

Written by Roz Woodroffe | Apr 26, 2023 1:52:58 PM

Issues and crisis communications, corporate reputation, and strategic PR to protect a major rebrand in the media and entertainment sector during Covid‑19.

The partnership

Trilith Studios, formerly Pinewood Atlanta Studios, is recognised globally for its role in producing blockbuster hits with partners including Disney, Marvel, Sony, and Warner Bros. In 2019, the business began a significant transformation: a new name and a reimagined live/work model.

The vision was to evolve from a production facility into an integrated hub with original IP and a walkable residential community for a new generation of creatives, entrepreneurs, and storytellers. Clarity was engaged to support the brand launch, using strategic PR and corporate communications to introduce Trilith to the market. When Covid‑19 halted production across the industry, the rebrand narrative was suddenly at risk. 

Trilith needed a partner that could protect its hard‑won reputation, navigate heightened scrutiny, and keep the studio front of mind with creatives, producers, and talent despite unprecedented disruption. 

Reducing fragmentation

Clarity shifted from a launch‑only brief to a reputation‑first strategy, reducing fragmented narratives around Trilith’s future during Covid‑19. The team used sector insight to identify the most urgent conversations about safety, shutdowns, and the long‑term viability of production.

Clarity positioned Trilith’s CEO, Frank Patterson, as a clear, authoritative voice on how the pandemic was reshaping film and TV, linking his commentary to the studio’s evolving live/work vision. At the same time, Clarity elevated Trilith’s stringent on‑site Covid protocols and state‑of‑the‑art testing as a practical blueprint for restarting production. 

By aligning leadership, operations, and communications, the programme turned a period of uncertainty into an opportunity to demonstrate responsibility, safeguard brand trust, and build momentum ahead of the delayed rebrand.