Account Manager

Clarity is the Global Growth Consultancy for B2B technology brands. As a senior-led consultancy, we align leadership, markets, and execution to turn complex growth ambitions into commercial momentum.

Operating from hubs in London, New York, Amsterdam, and Sydney, our 100+ global team helps leaders navigate high-stakes growth tensions across Enterprise Tech, FinTech, Cybersecurity, and HealthTech.

Since 2006, we have delivered integrated campaigns across Communications, Marketing, Search, and Creative to build lasting commercial advantage for the brands shaping tomorrow.

About the role

We are looking for a stellar Account Manager to join our Amsterdam team. Interested? Read on to find out more information about the role and the fantastic benefits available to take advantage of here at Clarity!

Working as part of our Communications team and closely alongside our insights, SEO, paid media, creative and content teams, you’ll manage relationships with clients - ensuring quality, managing expectations, maintaining satisfaction, spotting opportunities and achieving client objectives - and be the lynchpin in a busy press office. You’ll have outstanding media relations and top-notch writing skills, whether drafting a byline for trade media, or a blog for a client’s website.

Responsibilities:

• You are the day-to-day contact person for our clients, building strong relationships with them and ensuring a good understanding of their business and communication needs.
• Write and execute PR and communication plans and oversee the strategic direction for key client accounts.
• Advise clients and determine resource allocation to achieve challenging objectives.
• Establish and maintain relationships with key media targets for your clients.
• Daily news monitoring to spot opportunities for our clients.
• Work closely with the senior team to identify growth opportunities to help our clients achieve their goals, while supporting the expansion of new services.
• Participate in supporting pitches and briefings for potential new clients and prepare proposals for existing clients.
• Proactively collaborate and seek solutions for potential roadblocks and act effectively as an escalation point for client issues.
• Take part in agency life, including joining Clarity initiatives, supporting and driving peer-group proposals, attending team socials and generally ‘joining in!’

The successful candidate will:

• Have a minimum of two years’ experience working with B2B technology brands within agency or in-house, including enterprise software across HR, Marketing, and Business Management
• Have a passion for all things technology
• Be fearless about giving strategic counsel to clients and have the ability to deliver against communication outcomes
• Enjoy the creative and fast pace of agency life, thriving in an environment of flexibility and change
• Have a proactive mindset, and an ability to work with clients and colleagues from around the world
• Have proven superior communication skills, both verbal and written
• Have strong organisational and time management skills
• Be a team player

Working for us

We provide the fun and fast paced environment of a global agency. We take risks, learn, adapt and deliver, giving you full scope to achieve your unique potential in a supportive and exciting environment.

Benefits

Taking Care of Yourself and Your Family

At Clarity, we know that a happy and healthy team is a productive team. That's why we offer benefits like:

• Pension: excellent pension provision with partner's and orphan's pension
• Clarity Cares Time: Appointments and emergencies don't have to eat into your PTO.
• Company Doctor: Confidential support for personal and professional challenges.
• Wellness Fund: Invest in your health and happiness.
• Travel expenses: contribution towards public transport costs or mileage

Taking Care of Your Community

We believe in giving back to the community, so we offer:

• Volunteer Time Off: Giving back is good for the soul.
• Clarity Compass: Internal employee committee helping ensure we’re walking our talk, especially on issues close to our heart - DEI, Environmental Impact, Employee Wellbeing and Community Engagement

Recharging Your Batteries

Everyone needs time to relax and recharge, which is why we offer:

• Unlimited Holiday: Because who doesn't love time off?
• Sabbatical Program: Even more time off after five years!
• Summer Fridays and Winter Break: Enjoying life is important.
• Flexible Working Program: Life happens, and we can help you adapt.

Other information

Clarity is committed to promoting equality of opportunity for all staff and for our Clients. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate against staff or clients based on age, disability, neurodiversity, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

We recognise the importance of supporting diverse needs during the recruitment process. Therefore, we strongly encourage applicants to request any reasonable adjustments they may need to fully participate in the recruitment process. Please feel free to contact us directly to discuss your specific requirements in confidence.

Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. Additionally, the length of the recruitment process varies based on vacancy needs, typically taking approximately 3-4 weeks. We appreciate your patience and understanding during this time.